Help - Identity Verification

Identity Verification

Why are members asked to do ID verification?

We want you to be confident that people on Babysits are who they say they are. By verifying the identities of our users, we can create a more secure environment, prevent fraudulent activities, and protect against identity theft.

For trust and safety reasons, members may be asked to verify their ID before they can contact other members.

A government-issued photo ID document, such as passport, identity card, or driver’s license, is necessary for ID verification.

If you don’t have a government issued photo ID document, you won’t be able to complete ID verification. You should try again once you’ve obtained an official form of photo identification.

What does it mean when someone has verified their ID?

Users capture images of physical ID documents with their desktop or mobile phone camera and send them to Babysits. Machine Learning tries to identify if the presented document is authentic.

Next, users have to take a selfie. This is used to verify that the face on the identity document and the selfie match. Finally, we check whether the selfie matches the user's profile photo.

This helps us keep Babysits secure, fight fraud, and more. We may store data about the ID-document and facial imagery. We do not permanently store the photos of the ID-document itself.

Completing this process isn't an endorsement of any parent or babysitter, does not guarantee someone's identity, and is not an assurance that interacting with them will be safe. Always use your own best judgment, and follow our safety tips.

Is adding a government ID safe?

The photos of your ID-document will not be stored by Babysits after the verification is completed and this verification process may take up to 1 week.

We may collect your facial imagery, ID-number, date of birth, first name, last name, middle name, document type, document issuing country, nationality and address, as well as sophisticated fraud signals and information about the devices that connect with our services. To pay babysitters we may share babysitter IDs with our payment provider Stripe due to regulatory and financial partner requirements. Whatever the reason, your ID will never be shared with anyone else who uses Babysits or any other third-parties.

We take the protection of your personal information seriously. Your information will be used solely for the purpose of identity verification and payouts. We have implemented strict security measures to safeguard your data, including encryption and access controls. We do not share your personal information with any unauthorized third parties unless required by law.